Operational Support (Kuala Lumpur only)

Key Responsibilities:

• Create and execute operations training for new team members
• Ensure operational capacity is aligned to business KPIs
• Discover and monitor advertisers’ information on websites and internal platforms utilizing internal tooling
• Audit publisher websites, social media presences, and submitted data to ensure compliance
• Analyze existing data and augment with additional data collection and analysis where appropriate
• Maintain and build ongoing audit templates and ad-hoc audit templates
• Create new and keep existing written documentation up to date
• Propose improvements of system and process

Qualifications & Experience:

• English fluency (at least Upper-Intermediate)
• Some understanding of commercial operations and, ideally, experience estimating team capacity or advocating team needs
• Detail-oriented, thorough, and meticulous
• Attention to detail in order to identify and analyze errors
• Strong time management and self-organization skills and ability to meet predetermined timeframes
• Ability to work independently and with a team
• Ability to accurately interpret complex documents and online policies
• Basic understanding of HTML structure, ecommerce compliance, or invoicing is a plus; however, training will be provided

Why join to us:

• Close cooperation with the development team and client
• Opportunity to influence product development
• We cover English classes (with a native speaker)
• Boost professional brand: you can participate in local conferences as a listener or as a speaker
• Regular team buildings: have fun with teammates
• Gifts for significant life events (marriage, childbirth)
• Tech and non-tech Zazmic Communities: support and share experience with each other