Locaion: Canada
Dear Candidate,
Before submitting your resume, please pay attention to the location – we will not be able to review your resume and provide feedback if you are not (in fact) located in the location of the vacancy.
Thanks for understanding
About the project
We are a cutting-edge voice AI platform designed to transform the way businesses communicate. Our team builds intelligent, human-like voice agents that manage complex conversations, optimize operations, and deliver outstanding customer experiences. As an early-stage startup, we are supported by a passionate founding team and positioned for rapid growth. We are looking for innovators, builders, and pioneers to join us on this mission.
The Role
This isn’t just another Sales Engineer role; this is an opportunity to be the Founding Sales Engineer at fluents.ai. You will be a cornerstone of our go-to-market team, blending deep technical expertise with strategic sales acumen.
You will not only be demonstrating the power of our platform but also getting your hands dirty building sophisticated voice AI agents for our first wave of customers.
As a founding member, you will work directly with the founders, product managers, and engineers, acting as the critical bridge between our customers and our technology. Your insights will directly shape our product roadmap, sales strategy, and the very culture of our company. If you thrive in a high-pace startup environment where you can have a massive impact, we want to talk to you.
What You’ll Do (Responsibilities)
● Own the Technical Sales Cycle: Partner with the sales team to manage the entire sales process from initial discovery and technical validation to proof-of-concept and closing deals.
● Deliver World-Class Demos: Conduct compelling, customized, and effective demonstrations of the fluents.ai platform to a range of audiences, from C-level executives to technical teams.
● Be a Builder: Lead the customer onboarding process by designing, building, and deploying bespoke voice AI agents that solve real-world business problems for our clients.
● Become a Trusted Advisor: Build and maintain strong, long-lasting relationships with customers. Act as their primary technical point of contact and support them with specific needs to ensure their ongoing success and trust in our platform.
● Master the Product: Develop a deep, expert-level understanding of the fluents.ai platform, its capabilities, and its underlying technology.
● Influence the Future: Collaborate closely with the founding team, product, and engineering to channel customer feedback, identify new use cases, and influence the product roadmap.
● Be the Voice of the Customer: Articulate customer needs and technical requirements clearly to internal teams to ensure our solutions are always aligned with market demands.
What We're Looking For:
- Proven Technical Sales Experience: You have previous experience in a Sales Engineer, Solutions Architect, or a similar customer-facing technical role within a SaaS company.
- Expert Demonstrator: You have a proven track record of conducting engaging and effective software demonstrations that lead to successful outcomes.
- Sales Cycle Savvy: You possess a strong understanding of the B2B software sales cycle and know how to navigate complex customer conversations and organizational structures.
- Hands-on Technical Chops: You are comfortable and proficient with interacting with APIs using tools like Postman, cURL, or scripting in a Colab/Jupyter notebook.
- Automation Mindset: You are familiar with automation platforms like Make.com, Zapier, or similar tools, and understand how to integrate different systems.
- Exceptional Prompting Skills: You understand the art and science of prompting AI models to achieve desired outcomes. (Note: This will be a key part of the interview process).
- Customer-Centric: You excel at interacting with high-demanding customers, demonstrating grace under pressure and a relentless focus on solving their problems.
- Startup Mentality: You are a self-starter who is eager to learn, be challenged, and grow. You thrive in a fast-paced, ambiguous environment and are comfortable wearing multiple hats.
Bonus Points:
- Direct experience with voice AI, conversational AI, LLMs, or related technologies.
- Previous experience as a founding or very early employee at a tech startup. Why You'll Love Working at fluents.ai
- Foundational Impact: As the first Sales Engineer, you will shape the go-to-market motion and culture of the company.
- Direct Collaboration: Work shoulder-to-shoulder with the founders and have a direct line to product and engineering.
- Growth Opportunity: This role offers a unique trajectory for professional and personal growth as the company scales.
Why join us:
- Work Anywhere: Embrace the freedom to work from anywhere in the world. Your office could be a beach, a cozy café, or wherever you feel most inspired
- Flexibility: Wave goodbye to the 9-to-5 grind. We believe in a flexible working schedule that fits your life.
- Sponsored Education: We're invested in your growth. Enjoy sponsored education and training, ranging up to 50%.
- Personal Development: We're not just about work; we're about your growth. Craft your personal development plan and watch your career soar
- Regular Salary Reviews: Your hard work won't go unnoticed. We conduct regular salary reviews to ensure you're fairly rewarded
- Career Advancement: The sky's the limit! Move up the ladder based on your performance, and your career trajectory could surprise you
- Corporate Events: From team outings to memorable celebrations, we know how to have a good time together
- English Classes: Enhance your language skills and open doors to global opportunities with our sponsored English classes
- Health Matters: Your health is our priority. Get your annual flu shot on us
- Work Equipment: We provide top-notch tools. Receive a compensation of $600 for your work equipment
Dear Candidate,
In an era of rapid technological advancement and the constant evolution of artificial intelligence, at Zazmiс, we believe in the importance of analyzing resumes not only through automated tools but also through interaction with a live recruiter. We value an individualized approach to each candidate and strive to make the hiring process more friendly and efficient.
Understanding the significance of your time and that of our colleagues, we offer you the opportunity to provide additional information that will help us better understand your profile and its alignment with the job description. Your initiative will assist us in making a more informed decision when considering your candidacy.
Please note that Zazmiс reserves the right not to respond to a candidate’s application if we conclude that the candidate does not meet our requirements for any reason. Please understand this as part of our commitment to an efficient and fair hiring process.
Thank you for your understanding and participation in our recruitment process.
Best regards,
The Zazmiс Team
