Operational Support Specialist (Malaysia only) - Zazmic
Back to list

Operational Support Specialist (Malaysia only)

Our client International oversees 7 businesses with over 4,000 employees globally. The brand is recognized for its leadership and innovation in e-commerce, digital content, advertising, entertainment and communications, bringing the joy of discovery and access to more than 1 billion members across the world. Our teams deliver on the company’s mission to delight merchants and customers through innovation, optimism, and teamwork.

Job Summary

Responsible for analyzing detailed operational information for a variety of clients across the advertising network. Perform quality audits and data reconciliation to a high degree of quality. Ensure application of network and advertiser rules in support of areas like compliance monitoring, partnership quality analysis, and more. 

Key Responsibilities

  • Discover and monitor advertisers’ information on websites and internal platforms utilizing internal tooling.

  • Critically review and proofread all website content, including articles, product descriptions, and marketing materials, to ensure policy adherence, precise meaning, and accurate data representation.

  • Identify discrepancies and errors, apply guidelines consistently, and escalate when needed

  • Provide regular reports, either independently or collaboratively with a team, ensuring timely delivery.

  • Maintain and build ongoing audit templates and ad-hoc audit templates.

  • Create new and keep existing written documentation up to date.

  • Collaborate with the Team Lead to effectively address and resolve client-related challenges.

Requirements

Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • English fluency: Upper-Intermediate/Advanced

  • Detail-oriented, thorough, and meticulous.

  • Strong attention to detail, proofreading/editing capability and excellent written accuracy to identify and analyze errors/ discrepancy.

  • Ability to handle high-volume, repetitive text review while maintaining quality and meeting deadlines.

  • Ability to work independently and with a team.

  • Ability to accurately interpret complex documents and online policies.

  • Basic understanding of HTML structure, ecommerce compliance is a plus; however, training will be provided.

Dear Candidate,

At Zazmic, we believe hiring should be thoughtful and human. While technology and AI help streamline the process, we also make sure every application is reviewed with real attention from our recruiters.

To help us better understand your experience and how it aligns with the role, we may ask for a bit of additional information. Your input helps us evaluate your profile more accurately and move the process forward efficiently.

Please note that Zazmic may not respond to every application if we determine the role isn’t the right match. This helps us keep the process fair and focused for everyone involved.

Thank you for your interest in joining Zazmic.

Best regards,
The Zazmiс Team

Apply

    Type:

    English level:

    When are you ready to start?

    What work schedule is comfortable for you (time zone)?

    What experience do you have in this field?

    How many relevant years of experience do you have for this position?

    What education do you have related to this position?

    Do you have any certificates

    What motivates you at work and why do you feel this position fits your professional goals?

    What are your salary and compensation expectations? (in US dollars)

    Do you have any special requirements or preferences for benefits (for example, flexible hours, the ability to work remotely)?

    Do you have LinkedIn account?

    Accompanying text




    Pdf, doc, docx allowed. Max 2mb




    Pdf, doc, docx allowed. Max 2mb

    Perks of working at Zazmic

    Work from anywhere in the world
    Work from anywhere in the world
    Gifts to mark significant life events
    English classes with a native speaker
    Regular salary review
    Corporate training
    Career development plan
    Cash bonuses for receiving Google certifications
    Flexible working hours

    Zazmic by the numbers

    2013

    Founded

    400+

    Employees worldwide

    40

    Active projects

    44

    Locations

    So, you have applied. What’s next?

    Recruitment process

    English Check

    1

    Technical Interview

    2

    Interview with Client

    3

    Job Offer Meeting

    4
    recruiter

    Anas Muhammad

    Recruiter(Pakistan)

    Dear Candidate,

    At Zazmic, we believe hiring should be thoughtful and human. While technology and AI help streamline the process, we also make sure every application is reviewed with real attention from our recruiters.

    To help us better understand your experience and how it aligns with the role, we may ask for a bit of additional information. Your input helps us evaluate your profile more accurately and move the process forward efficiently.

    Please note that Zazmic may not respond to every application if we determine the role isn’t the right match. This helps us keep the process fair and focused for everyone involved.

    Thank you for your interest in joining Zazmic.

    Best regards,
    The Zazmiс Team

    Apply

      Type:

      English level:

      When are you ready to start?

      What work schedule is comfortable for you (time zone)?

      What experience do you have in this field?

      How many relevant years of experience do you have for this position?

      What education do you have related to this position?

      Do you have any certificates

      What motivates you at work and why do you feel this position fits your professional goals?

      What are your salary and compensation expectations? (in US dollars)

      Do you have any special requirements or preferences for benefits (for example, flexible hours, the ability to work remotely)?

      Do you have LinkedIn account?

      Accompanying text




      Pdf, doc, docx allowed. Max 2mb




      Pdf, doc, docx allowed. Max 2mb